1.1      Together with our www.homesaround.com Terms of Use, this Policy governs how you may access and use the Site.

3.1      If you are acting as a consumer, this Site is provided for domestic and private use only. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.

4.1      As a condition of your use of the Site, you agree:

• (a)      not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our [website terms and conditions of use];
• (b)      not to use the Site to commit any act of fraud;
• (c)      not to use the Site to introduce or distribute viruses, malware, trojans, worms, logic bombs or other similar harmful software code;
• (d)      not to use the Site for purposes of promoting unsolicited advertising or sending spam;
• (e)      not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
• (f)      not to hack into, circumvent security or otherwise use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
• (g)      not to not use or attempt to use any automated program to access the Site;
• (h)      not to use the Site in any manner that harms minors;
• (i)      not to promote any unlawful activity;
• (j)      not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
• (k)      not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
• (l)      not to attempt to circumvent password or user authentication methods; and
• (m)      to comply with the provisions relating to our intellectual property rights and software contained in our [website terms and conditions of use].

5.1      When you fill out and submit an enquiry form on our Site, your personal data will be processed in accordance with our Privacy Policy.

5.2      We are not obliged to monitor or moderate Submissions. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

5.3      We may remove or edit any Submissions whether they are moderated or not.

5.4      Any Submission you make must comply with our Submission standards set out below.

5.5      Where you use any feature of the Site which allows you to upload or publish Submission to our Site or to communicate with other users of our Site, you must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

• (a)      your own original work, does not potentially infringe the intellectual property rights of a third party and is lawfully submitted;
• (b)      non-confidential;
• (c)      factually accurate or your own genuinely held belief;
• (d)      provided with the necessary consent of any third party;
• (e)      not defamatory or likely to give rise to an allegation of defamation;
• (f)      not inappropriate, offensive, obscene, unethical, sexually explicit, hateful, immoral, discriminatory or deceptive; and
• (g)      unlikely to cause offence, embarrassment or annoyance to others.

5.6      We have the right to disclose your identity to any third party who claims or alleges that content posted or uploaded by you to our Site breaches that third parties’ legal rights.

5.7      Where you use any feature of the Site which allows you to upload or publish Submission to our Site or to communicate with other users of our Site you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers), licence to use, display, distribute and reproduce such Submissions in whole or in part in any media as part of the services we provide to you.

6.1      You may create a link to our Site from another website without our prior written consent provided no such link:

• (a)      creates a frame or any other browser or border environment around the content of our Site;
• (b)      implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
• (c)      displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
• (d)      is placed on a website that itself does not meet the acceptable use requirements of this Policy.

6.2      We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

9.1      We will try to resolve any disputes with you quickly and efficiently.

9.2      If you are unhappy with us, please contact us as soon as possible.

9.3      If you and we cannot resolve a dispute using our complaint handling procedure, we will:

• (a)      let you know that we cannot settle the dispute with you; and
• (b)      give you certain information required by law about our alternative dispute resolution provider.

9.4      If you are acting as a consumer, these Terms, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction except:

• (a)      if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland; or
• (b)      if you are resident of Scotland, you may also bring proceedings in Scotland.

9.5      If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.